These days many people are working remotely, either from home, or other locations around Australia or globally. Everyone needs a convenient way to interact with co-workers and business associates and one of the easiest ways to achieve that is via a VoIP solution using Microsoft Teams, also known simply as “Teams”.  

What Is Microsoft Teams? 

Microsoft Teams was introduced in 2016 as part of the Office 365 suite of programs. Along with offering a VoIP phone system for small business, Teams also makes it easy to collaborate with things like: 

  • Document sharing 
  • One-to-one chat 
  • Group (team) chat 
  • Information sharing 
  • And more… 

Teams easily integrates with Skype, Yammer, Exchange Online and SharePoint. The design of Microsoft Teams is, to put it simply, to make collaborating and communicating remotely in the business world so much quicker and easier. 

How VoIP Calling Works In Microsoft Teams 

VoIP calling using Teams is powered by another Office 365’s Phone System add-on. Voice calls can be made between Teams members and also to the main carrier networks just like a conventional phone system but with many more features. There is a dial pad integrated into the system, and standard features like call forwarding, call waiting and voicemail are included. You can also schedule, which is a very handy feature when setting up conference calls, either voice or video. Microsoft Teams is one of very few solutions on the market that provides you with both the features of a business phone system but also the advanced capability and scope of an enterprise video conferencing solution which is great for all business since COVID-19. 

In order to be able to use Teams to send and receive calls you’ll also need to sign up to a calling plan through a certified provider. You’ll find in many cases this will work out much more cost effective than alternate options so it makes it a great fit for businesses of all shapes and sizes. 

Why Choose Teams for VoIP? 

When you use Microsoft Teams for VoIP calling, you can replace your entire business phone system with this managed cloud-based service. Not only that, but anyone using a PC, laptop, smartphone or tablet can leverage the teams application or app to access the platform from anywhere. 

Businesses can save quite a lot of money on their phone spend by making use of VoIP calls, rather than using more standard telecommunications systems and phone plans. Anything that saves money, reduces expenditure, and makes it easier for everyone to connect with each other is going to be a tremendous plus for any company. 

VoIP calling using Teams is easy and once it’s been set up and everyone is familiar with the functionality, Teams and VoIP calling will become an integral part of your daily business operations. 

 IT Solutions in Townsville & Cairns

In order to take full advantage of Microsoft Teams and its VoIP capabilities, you’ll need to have everything set up by professionals. For IT solutions in Townsville and Cairns,  Future IT Services is your premier choice. And you can rest assured knowing you have the best IT support in Townsville and Cairns.  

Since 1996 we’ve been helping local businesses with their IT solutions and our team of experts can explain the advantages of using Teams with VoIP calling and how it will better serve your business. Naturally, we will then be able to set up your entire system for you and run you through the functionality so everyone knows how to use it effectively. 

To stay ahead of the curve when it comes to business communications, it’s worth getting on board with Microsoft Teams.