Testimonials & Case Studies

"Future IT Services has been our supplier to Billabong and Boardrider for a few years now. Craig Lowish, the account manager has been 100% best supplier I had the pleasure to deal with. Always prompt in responding to quotes, fair prices, actually best prices, and delivery as promised. Best communications if and when any issues with logistics, suppliers and any changes I should be aware of. I recommend Future IT Services and Craig Lowish as I have never been disappointed, and we have been ordering small and large quantities as needed when needed. Fantastic effort on this company to give the best value for any private help level and for large size company. Thank you so much for making my hardware ordering, pricing, delivery so easy to work with."

"The staff at Future IT Services have provided excellent service and support to our firm for many years.
During recent IT upgrades, the planning, preparation and support were exceptional, with Future IT Services’ staff liaising directly with our software vendors to ensure the upgrade proceeded smoothly with as little disruption to the business as possible."

"Future IT Services has been an exceptional and outstanding IT support to Gidgee Healing since end of 2016. Very professional staff with quick response providing consistent service. Happy with Transparent communication and Work Culture. Would recommend them to anyone."

"I highly recommend Future IT Services for IT security and support. You can be assured they are knowledgeable and up to date with the latest technology. Entrusting Future IT Services with the IT security and support for our organization has proven successful and has provided our organization with peace of mind."

"The Cairns Jockey Club have found the team at Future IT Services to be professional, responsive, trustworthy and knowledgeable. They possess excellent communication skills and are one of the best service providers our Club has had the pleasure of using. Future IT Services not only provide excellent IT Solutions, Services and Products but are also a major sponsor of the Club. When it comes to IT support, Future certainly offer a pro-active and complete solution."

"Future IT Services have looked after our business IT since we opened the doors. They are responsive, reliable and professional. They have been very flexible with our needs as our business has grown and have been very competitive in their pricing. In addition, the staff have always been very pleasant to deal with. We feel we are in good hands with Future IT Services!"

"I want to thank you (Clifford) for suggesting we purchase the Datto system. With our previous SAP server crashing the way it did, we can now continue to operate normally with a minimum downtime and data loss with the Datto system which is fantastic.
Our accountant only a matter of weeks ago questioned whether it was a cost that we needed. Let’s just say it won’t be questioned again."

"We engaged with Future IT Services to implement of our new office systems when we moved premises just over twelve months ago. The transition was impeccably smooth and having been on managed IT services ever since the level of service provided has absolutely exceeded our expectations. The team are highly experienced and very easy to deal with."

"I received fantastic advice, amazing product service from the whole team and couldn’t be more pleased with the price point and quality of the laptop and security system I purchased. The team instantly understood my needs and I really appreciated that they got the product and upgrades I wanted to me in super-fast time once I had made a decision, in order to meet a personal deadline I had. Great communication, efficient, delivering what they state and much more with fantastic customer service. Honestly, I couldn’t recommend them more for honesty, integrity and really going that extra mile to ensure you have exactly what you want. And I’m SUPER stoked with the online support I can receive through their own security system. It’s just what I wanted to find – not a superglomerate business whereas a customer I just become a number in the invoice tray – but a company who cares about connecting with me and staying connected to help me going forward with all my computer needs no matter how big or small. Thank you so much team – don’t lose the recipe."

"Craig and the team at Future IT Services recently supported our business by bringing our attention to and helping us to apply for, a Qld Govt Grant under the Small Business COVID-19 Adaption Grant Program. The team provided us with excellent technical guidance and support by drafting an IT upgrade solution to help build resilience, flexibility and productivity in our business, helping us to bounce back from the COVID economic downturn. They supported us through the grant application process, drawing on their extensive knowledge and experience in helping other clients to obtain grant funding. Once submitted, the grant was approved within 24 hours, the IT solution delivered and up and running by Future IT Services and cash received from the Qld Govt within 48 hours. Thanks to Craig’s knowledge and guidance, the process was simple and well worth the effort to lodge the application and has already been delivered via flexible access to our IT systems and improved productivity."

"Utilised them for a number of years through various contracts/consultancy projects and my own business needs. As I highlighted, they are responsive and professional. Importantly for me and my clients, they are flexible and adaptive to the varied communities with our localised and often unique and remote conditions, resources and needs throughout North & Far North Qld."

"It is amazing to work with a company that has the same high standard we at Lane Orthodontics have. The team at Future IT Services always go above and beyond to have everything in place to ensure the smooth running of our practice. We can not recommend them enough! They certainly take the stress out of IT issues. Fast, reliable and friendly service each and every time. Thank you Future IT Services."

"We’d like to share many thanks and appreciation, to the Whole Team for making our latest purchase of a new LENOVO Tiny 720 and System component updates , a breeze. Patience and Professional Service is always appreciated."