Last Reviewed: 23/10/2026
Future IT Services Pty Ltd is committed to protecting the privacy and security of personal information.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information obtained through our website and in the course of providing our services.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.
By using our website or engaging our services, you acknowledge the collection and use of information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time. Any changes will be published on this page. We encourage you to review this policy periodically to remain informed about how we protect your information.
What Information We Collect
We may collect personal information including:
- Name
- Company name
- Job title
- Email address
- Telephone number
- Postal address
- Information provided through enquiries, forms or correspondence
- Information relating to products or services you request from us
- Technical information relating to website usage, such as IP addresses, browser type and usage statistics
We only collect personal information that is reasonably necessary for our business activities and the provision of our services.
How We Use Your Information
We may use your personal information to:
- Respond to enquiries and service requests
- Provide products and services
- Manage client relationships
- Maintain internal business records
- Improve our products, services and website
- Send service updates, newsletters or marketing communications where permitted by law
- Conduct customer satisfaction surveys and market research
- Meet legal, regulatory and contractual obligations
- Protect our systems, services and users from security threats
Security of Personal Information
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
To protect information entrusted to us, we implement a range of technical, administrative and physical safeguards, which may include:
- Encryption technologies
- Access controls and authentication measures
- Firewalls and endpoint protection systems
- Security monitoring and logging
- Secure backup and recovery processes
- Staff training and awareness programmes
While no method of transmission or storage is completely secure, we take reasonable steps to safeguard personal information and maintain appropriate security controls.
We do not store credit card details. Any payment card information is securely processed through authorised payment providers.
Disclosure of Personal Information
We may disclose personal information to:
- Our employees and authorised contractors
- Technology vendors and service providers who assist us in delivering services
- Cloud hosting and software providers
- Professional advisers including legal, accounting and insurance providers
- Regulatory authorities where required by law
Where third parties process information on our behalf, we take reasonable steps to ensure they protect personal information in accordance with applicable privacy obligations.
Access and Correction
You may request access to personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.
Requests can be made using the contact details provided below.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal and contractual obligations, and to protect our legitimate business interests.
When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
Links to Other Websites
Our website may contain links to third-party websites.
Once you leave our website, we do not have control over the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Privacy Complaints
If you believe we have breached your privacy or have concerns regarding how your personal information has been handled, please contact us.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact Us
For privacy enquiries, requests, corrections, or complaints, please contact:
Future IT Services Pty Ltd
Email: [email protected]
Phone: 07 4058 5700
Website: futureitservices.au