Let us take care of all your IT needs

Digital transformation doesn’t have to be complex to be effective

Network Management

Systems Management

IT Security

Database Management

IT Help Desk

Application Management

Fixed Fee Managed IT Agreement

Our Fixed Fee agreement has been developed using our Enterprise Class Managed Endpoint Security Service tools. Fixed Fee managed IT agreement provides your business and IT network with monitoring, management and maintenance of servers, devices and network at a fixed fee for budgeting purposes.

We work with you and your team as if we were your own IT department, to empower you, develop technology plans and improvements that will ensure your network runs smoothly at all times.

Starting from $100 per user/month (ex GST)

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What’s Included In Our Managed IT Services?

Incorporating several vital components, our managed IT services agreement offers peace of mind that your systems will continue to operate at their full capacity, allowing you to focus on growing your business.

Network Management

From configuring and monitoring your network to managing its performance, we ensure that your infrastructure continues to run smoothly and efficiently. Data is collected from your connected network devices, allowing us to analyse how they operate and interact. As a result, you will not only prevent costly network disruptions but also improve both security and productivity.

Systems Management

Our comprehensive systems management service handles the needs of your enterprise network or data centre, enabling your workforce to adapt quickly to changing business requirements. It is an umbrella term covering many components of your IT operations, including gathering system requirements, asset inventories, automation and application management.

IT Security

Malware, phishing and Advanced Persistent Threats (APT) are just some examples of cyber attacks that occur all too often. Our managed IT security solutions ensure the integrity and confidentiality of your business’ data. We protect your organisation against unauthorised access or malicious attacks while also ensuring that potential threats are handled immediately.

For greater protection, learn more about our Managed Security Solutions.

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Database Management

The constant evolution of technology means that modern businesses experience an endless flow of data, the same data that can become tedious to store, process and manage. Through our database management, we take this pressure off your shoulders. We implement a system that seamlessly organises your data through architecture design, patch management and much more.

IT Help Desk

In business, time is money. That’s why our managed IT agreement includes access to an immediate response IT help desk. Our knowledgeable team have decades of experience, allowing them to troubleshoot issues and provide a viable solution. Regardless of the scale or complexity of the problem, we get your operations back up and running in minimal time.

Application Management

Regardless of industry, innovation is key, and your applications play a vital role in your ability to adapt to these changes – this is where our application management comes in. We not only handle maintenance, version control and system upgrades, but we also ensure that your business is paired with the best-fitting applications, ensuring that your operations are running as efficiently as possible.

Need help making IT decisions?

Speak to our IT Consultants Today.

Technologies only previously available to large enterprises are now available for small to medium businesses. Choose Future IT Services as your go-to IT consultant. Our expert team can help you choose the right tools and technologies for your business.

From software as a service to infrastructure as a service, consumption-based models or flat fee models, there is a technology plan that can meet your business needs. But new technology and the associated troubleshooting can be time consuming. Let your team get back to doing what they do best by utilising our IT outsourcing services. As experts in our field we can seamlessly work with your staff to empower and give them the tools they need to work most effectively.

As a trusted managed service provider, we strive to provide the best business IT support in Cairns, Townsville and beyond.

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Talk to the team today about our Cyber Security solutions and how they can help protect your business.