Nobody likes to be left waiting
Future IT Services understands how stressful it can be when problems aren’t solved straight away. We aim to respond to all of our customers quickly and efficiently with an average response time of 1.5 hours and 73% of all our tickets being resolved on the first contact. The remaining are escalated to our level 2/3 team and actioned within 4 hours.
Keeping your business safe is our priority
No matter how big or small, cybersecurity is crucial for any business. Cyberattacks can be detrimental to your company and here at Future IT Services, helping you with the right security solutions is our priority.
Flexible packages to suit your needs
Choose a Managed IT Agreement that works for you
Fixed-Fee
Get all the support you need for a fixed fee. Starting from $88 per user/device (inc GST).
Pre-Paid
Purchase a block of hours and use as and when needed. Minimum 10 hour package.
On-Demand
We’re here when you need us.
98% Net Client Satisfaction Score
We believe happy customers = happy life
And we achieve this by providing IT solutions that Surprise, Inspire & Delight
Here are 5 Ways Your Business Will Benefit From Our IT Support
Fast and efficient IT support. Never get let down again.
IT advice you can trust.
Complete Business Protection.
All the resources you need under 1 roof.
Support from your local IT experts.
Here’s what our customers say
Terrain NRM
"I highly recommend Future IT Services for IT security and support. You can be assured they are knowledgeable and up to date with the latest technology. Entrusting Future IT Services with the IT security and support for our organization has proven successful and has provided our organization with peace of mind."
Catalyst Child and Family Services
"Future IT Services has provided my IT service requirements for two different organisations over the last 7 years. During my experience with Future IT Services everything works and down time is virtually non-existent. I feel confident and secure in a world of technology that continues to evolve beyond me. You can rely on Future IT Services to keep your organisation protected and in front of technological advances. I absolutely recommend Future IT Services."
Cairns Jockey Club
"The Cairns Jockey Club have found the team at Future IT Services to be professional, responsive, trustworthy and knowledgeable. They possess excellent communication skills and are one of the best service providers our Club has had the pleasure of using. Future IT Services not only provide excellent IT Solutions, Services and Products but are also a major sponsor of the Club. When it comes to IT support, Future certainly offer a pro-active and complete solution."
See Our Services
Cyber Security
Protecting your business is our priority. Our cyber security services provide you with best defence against cyber attacks so you can focus on what you do best, running your business.
Modern Device
Also known as ITaaS, IT As A Service, delivers a best of breed approach, providing all hardware and ongoing support bundled into a single, predictable monthly cost per device.
Modern Collaboration
Collaboration is the key driver in every successful business. With cloud-based technologies, we are able to provide your end-users with an experience like never before, anywhere, anytime.
Modern Protection
From ongoing security protection to a full recovery in the event of a disaster, our Modern Protection services give you access to a set of security tools designed to safeguard your infrastructure and most importantly, your valuable data.
Modern Infrastructure
From desktop to the cloud, we ensure the technologies you select work seamlessly, and your infrastructure encompasses everything you need for us to deliver a great IT experience.
Modern Workshop
With fast and reliable computer repairs, rest assured knowing your equipment will be back up and running as soon as possible. You can also better your business with regular computer upgrades and warranty support.